Business Sales Executive Graduate (Rolling Intake)

About AGL

With 186 years of Australian heritage, AGL powers the nation's transition to sustainability, providing simple, fair energy and telecommunications services to 4.3 million customers. As a renewable energy leader, AGL operates Australia's largest private electricity generation portfolio, committed to a lower emissions future outlined in their Climate Transition Action Plan, ensuring a better quality of life while preserving the environment.

To know more, watch this video:

Your role

As a Graduate Business Sales Executive in the Commercial and Industrial (C&I) Customers Team, you will be at the forefront of the Small and Medium Enterprise (SME) sector by owning all stages of the sales funnel, building a strong pipeline of qualified opportunities and ultimately delivering quality sales to exceed targets.

In this role, you will be responsible for generating and executing B2B gas, electricity and solar sales through the provision of accurate and timely information, advice and proposals to prospective and existing SME customers on energy products and options that meet their business needs and align to AGL | Perth Energy’s retail strategy.

What you’ll be doing:

• Assisting the Business Sales Manager to generate new customer communication channels and sales within targeted customer segments through research, customer engagement and the application of agreed sales strategies to achieve a balanced retail portfolio.
• Identifying, contacting and acquiring new business with target SME business customers in accordance with retail strategy and KPIs through renewals, cross-sell opportunities, cold calling and utilisation of warm leads.
• Undertaking all aspects of account management and customer relations for designated/acquired account portfolio, instigating and maintaining ongoing communication with customers at the appropriate time to minimize the risk of churn or customers being out of contract.
• Providing information and reports on daily/weekly calls and work activity and results, recommending improvements in products, services, policy and/or procedures where appropriate to achieve improvements in process efficiency and customer satisfaction and keeping the Business Sales Manager informed on workload, work activity and any issues.
• Developing and maintaining good understanding of the energy retail cost structure (including network, capacity and energy charges), all relevant agreements/terms (i.e. Pricing Models, Electricity Supply Agreement, Commercial Terms and Conditions of Supply) and knowledge of compliance obligations, market conditions, promotional programs, competitive products and marketing practices to ensure customers are provided with accurate and up to date information while demonstrating knowledge of designated accounts, commercial and contractual terms, conditions and key dates (e.g. contract anniversary), to facilitate effective account management, customer support and communication.

Training & development

AGL offers extensive learning and development opportunities, including on-the-job training and formal programs in technical, role-specific, and leadership skills, fostering growth and advancement in a collaborative and supportive environment. Employees have the chance to work alongside top talents, contributing to shaping the future while enhancing their careers.

Benefits

A career with AGL is more than just a competitive salary. They support their employees with a range of employment benefits including:

• Diversity and inclusion
• Energy discount offers
• Employee share reward plan
• Novated leasing
• Employee Assistance Program (EAP)
• Volunteering leave
• Physical health programs
• Development and recognition opportunities
• Various corporate deals and discounts

Career progression

They offer various avenues for career progression and professional development, including the Energise program for recognition and rewards, study leave, and reimbursement of tertiary education fees relevant to current or future roles within the company. Whether employees seek advancement within their current roles or aspire to develop new skills, AGL is committed to supporting their career growth and rewarding their contributions.

Work-life balance

AGL prioritizes work-life balance by offering flexible working arrangements tailored to individual needs, including options for adjusted hours, remote work, and additional leave. The company supports employees through various life stages, providing comprehensive benefits such as paid parental leave, volunteering opportunities, physical health initiatives, and resources to assist with parenting and caregiving responsibilities, fostering a supportive and inclusive work environment.

Company culture

Their culture emphasizes bravery, teamwork, innovation, and ambition, encouraging employees to seize opportunities and make a positive impact on Australia's future. With a can-do attitude and a commitment to excellence, employees are encouraged to be flexible, positive, accountable, and supportive, fostering an inclusive and safe environment where trust, honesty, and respect are paramount.

To know more about the culture, watch this video:

About you

What you’ll bring:

• A Bachelor’s Degree in Business, Commerce or another relevant field.
• Work experience in an area where you have used strong influencing and negotiation skills, and the ability to vary tone and approach when dealing with different customers.
• Excellent professional communication skills to effectively convey information over the phone and email about energy products and details of commercial terms, and immediate or advanced Microsoft Office skills.
• Self-motivated, high organised, positive can-do attitude, with a strong sense of timeliness, commercial acumen and numeracy skills, as well as efficient, strong attention to detail to effectively manage the requirements of a high volume of designated customers (200-300).

Source

The following sources were used in researching this page:

• agl.com.au/about-agl/who-we-are/our-company
• agl.com.au/about-agl/who-we-are/our-purpose-and-values
• agl.com.au/about-agl/careers/agl-career-benefits