Apple Specialist (Rolling Intake)

About Apple Australia

Apple Australia is a large multinational company and is the second-largest information technology company. Their hardware, software, and services work together to give you the power and flexibility to do whatever needs doing — whether you’re running a startup, scale-up, or global enterprise.

They build Apple products to empower everyone. Every device, every piece of software, and every service is created with accessibility features built in. Because when everyone can participate in the ways that work best for them, people and businesses are at their best.

Your role

As a Specialist, you’ll become highly skilled at uncovering customers’ needs, and then following through with meaningful solutions. Not only are you the first person customers meet when they enter the store, but you’ll be the person who guides them — advising, selling, and even setting up their new products. You perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. You’ll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store performance. You’re proud to represent the company, and you get great satisfaction from helping customers develop lifelong relationships with Apple Australia.

Training & development 

Plan on developing both professionally and personally. Apple University creates classes, seminars, and beyond-the-classroom tools that help employees understand Apple’s culture, organization, values, and role in the world. You can sharpen general business and software skills through online classes. For more formal education related to advancing your career at Apple Australia, they’ll reimburse you for certain educational expenses, including tuition. Read more.

Salary & benefits

Roles as an Apple Specialist earn an average of A$50,000 to A$53,000. (Source: Glassdoor)

Apple Australia benefits help further the well-being of their employees and their families in meaningful ways.

• Health & Wellness
• Education Support
• Apple Stock
• Product Discounts
• Read more.

Note: Their benefits programs vary by country and are subject to eligibility requirements.

Career progression

People are at the heart of Apple Australia and they want you to thrive. From day one, you’ll have the opportunity to make meaningful contributions to the big picture. You can set yourself up for success with their career development framework, as well as guidance and resources that include course offerings from Apple University.

Work life balance

Apple Australia is passionate about their work, yet they’re believers in taking time away to replenish, relax and provide for others. Whether you’re exploring personal pursuits, welcoming a new child, or caring for a family member, rest assured that you’ll have paid time away when you need it most. Read more.

Culture & vibe

Diversity includes. Inclusion empowers. And when they bring everybody in, they can do the best work of their lives together. That’s why they continue to strengthen their longstanding commitment to efforts such as inclusive hiring and development and equitable pay for all. Read more.

To learn more about their culture, watch this video:

About you

Key qualifications:

• You have the agility to learn new products and features with an interest in technology, particularly Apple products.
• Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.
• Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.

Additional Requirements:

• You’re passionate about Apple Australia and eager to share that passion with others.
• You’re willing to learn and embrace the company's unique style of service.
• You have strong people skills — you’re approachable, a good listener, and empathetic.
• Your work hours will be based on your availability and business needs and may vary from week to week.

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly with Apple Australia.