Information Technology & Operations Graduate Program - Client Engagement & Protection (Feb 2024)

About BNP Paribas Australia

BNP Paribas Australia is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently, with over 18,000 employees* and a presence in 13 markets, BNP Paribas Australia provides corporates and institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships. 

To learn more about BNP Paribas, watch this video.

Your role

Within BNP Paribas Australia, the Client Engagement and Protection Team’s objective is to be the hub interface for internal stakeholders in Australia and New Zealand regarding KYC/customer due diligence and client static data.

The team supports the Corporate and Institutional Banking (CIB) and Security Services (2S) business, which encompasses

• CLM CRM/CAM governance, such as CRM/CAM coordination with AU and overseas teams on a daily basis.
•  KYC knowledge dissemination: act as a herald on policy and procedure updates and assist impact analysis.
•  Operationalization and implementation of KYC policies in AU following the strategies and roadmap defined and agreed with the APAC Regional Coordination Support team, with a strong focus on process streamlining.
• Quality and Monitoring: provide operational support to the SKYCO team performing KYC-related tasks, such as data input review, KYC amendment, terminations, etc.

Primary Role Responsibilities

•  Collect feedback from Coverage and Compliance on the release of various KYC-related policies/procedures and guidelines including side policies such as Sanctions and PEP.
• Support GB/GM and Securities Service Business lines with KYC being the focus.
• Provide continuous support on policies and guidelines to all the Client Engagement and Protection teams in AU.
• Perform gap and impact analysis on policies and guideline changes.
• Utilize digital tools such as Excel and Power BI to improve data quality and efficiency
• Participate in Local/Regional Calls on a weekly basis to collect information, discuss issues and share local feedback.
• Support investigation during Internal/External audits and regulatory inspections.
• Participate in ad-hoc projects
• Provide operational support to the SKYCO team performing KYC-related tasks, such as data updates, terminations, etc.
• Generate MI reports and apply the Quality Assurance (QA) Principle to improve KYC Data Quality in accordance with the Global KPIs in Asia Pacific.
•  Working collaboratively with CEP Teams in the group to identify and coordinate the implementation of process improvement initiatives in addressing quality, efficiency and policy-compliant areas.
• Contribute to the Country Client Support Committee by consolidating input from various stakeholders, ensuring data accuracy and taking minutes
• Provide or consolidate management data such as KPIs or case status to the Head of CEP & CO when necessary.

Other contributions

• Work collaboratively with other relevant team members and stakeholders to achieve set objectives and resolve any issues during daily tasks.
• Participate in ad-hoc projects and initiatives (e.g.: policy/regulatory/operational/ data quality etc.) as directed by management.

Training & development

What you can expect?

• Induction
  • You will be provided with a comprehensive induction, where you will be immersed in group training and discover more about the BNP Paribas Group.
• Training
  • From day one, you will start your business-specific technical and financial training, alongside personal skills development aimed at equipping you with the knowledge you need to get you the best possible start in your career. Working alongside our teams of industry-leading specialists, you will gain on-the-job training throughout your two-year programme taking you along a development path to build your expertise and broaden your base of skills. You will also have the chance to experience other parts of the business through cross-entity projects, which will help you understand how we approach complex work and give you the chance to develop a strong internal network.
• Mentor & Buddy
  • Throughout the program, you will be mentored by experienced managers and team members, as well as pairing with a buddy from our early career cohorts who will make sure you are getting everything you need to grow.

Benefits

They reward your commitment with modern-day benefits, which they are constantly adapting and extending in line with the needs of all their colleagues.

• With their company pension scheme, their contributions to employee savings schemes and group accident insurance that also covers the private sphere
• Special package benefits, such as variable pay components and/or a 13th salary, anniversary bonuses and reduced-rate tickets or subsidies for public transport.

Career progression

To support your growth and progression within the bank, there will be regular touchpoints for you to review and discuss your development needs and career direction.

Work life balance

They believe in supporting their colleagues’ families and personal lives by helping them to strike an equitable balance between their personal and professional goals. 

• Flexible working hours are as much standard practice as dynamic conditions for mobile working
• Modern conditions and agreements
• Special holidays for certain occasions (e.g. wedding, birth of a child, moving house).

Culture & vibe

In a changing world, they know how important a diverse talent pool is to the success of an international business like theirs. They’re committed to building and strengthening an inclusive culture, promoting Asia Pacific talent, and driving gender equality. they’re reviewing how best to use their development syllabus to support a more inclusive environment, and they've aligned their maternity policies to adhere to local practices across the region. Watch this video to know more about the diversity in BNP Paribas.

About you

To be considered for the placement, you will:

• Apply as a recent graduate, final year undergraduate, or master’s student in any discipline; 
• Possess a GPA of 3.3 out of 4.0 or above (or equivalent) in any discipline;
• Have to be fluent in spoken and written English (additional languages are an advantage); and 
• Demonstrate methodical, logical, solution-driven thinking, with commercial awareness and a keen interest in the latest finance topics as well as market trends. 
• University graduate, prior work experience/internship in the financial industry would be an advantage.
• Attention to detail with strong follow-up and good judgment.
• Ability to focus on speed and set the right priorities without compromising accuracy.
• Self-starter and able to work independently with minimal supervision when required.
• Good analytical, interpersonal and communication skills
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint'
• Team player with a strong work ethic and eager to learn.
• Ability to maintain strong relationships with internal and external stakeholders.

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to BNP Paribas Australia.

Sources

The following sources were used in researching this page

• bnpparibas.de/en/career/our-employer-promise-2/bnp-paribas-benefits-at-a-glance/
• careers.apac.bnpparibas/introducing-bnp-paribas-apac