Continuous Improvement Specialist (Rolling Intake)

Join IKEA as an Experience Design Specialist, driving digital project management and enhancing customer experiences.

Your role

Responsibilities

• Drive digital-centric project management strategies for efficient project delivery.
• Adapt global initiatives for local relevance in collaboration with group specialists.
• Communicate implementations and initiatives to stakeholders, ensuring engagement.
• Manage complex local implementations, including time, cost, and risk control.
• Lead and engage co-workers with key competencies for high-performing teams.
• Maintain and update digital tools, ensuring they are current.
• Develop training guidelines for digital tools and ensure effective learning delivery.
• Collaborate with RCMP globally to capture improvement needs.
• The contract end date for the temporary position is 01 February 2026.

About you

Qualifications

• Passionate about project management, service design, and continuous improvement.
• Driven to exceed customer expectations and enhance satisfaction.
• Motivated to create inspiring customer experiences across remote channels.
• Equipped with a mix of customer and tools knowledge, translating requirements into practice.
• Naturally builds trustful relationships and influences stakeholders.
• Experienced in continuous improvement and familiar with the Six Sigma framework.

Compensation & benefits

Enjoy 5 weeks of paid annual leave, parental leave, and community leave. Access a 15% co-worker discount, low-cost meals, and free parking. Benefit from a loyalty program and employee assistance for health and wellbeing.

Training, development & rotations

IKEA offers career development opportunities, nurturing your potential through training and mentorship programs.

Career progression

Expect growth opportunities within IKEA, with potential for advancement in project management and leadership roles.

How to Apply

Submit your application, ensuring all required documents are included. Successful candidates will attend a 2-day induction and undergo a pre-employment check.

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