Inside Sales Development Representative (Rolling Intake)

About LegalVision

LegalVision is a market disruptor in the commercial legal services industry. Their innovative business model and custom-built technology empower their lawyers to deliver a faster, higher-quality, and more cost-effective client experience. As a leader in legal services across Australia, LegalVision has supported over 150,000 businesses. Their commitment to excellence has been recognized through prestigious awards, including Employer of Choice by Australasian Lawyer in 2019 and 2020, and Law Firm of the Year at the 2021 Australasian Law Awards.

To know more, watch this video. 

Your role

In this client-facing inside sales role, you will work across multiple inbound sales channels (email, live chat, inbound phones and web leads). Your role will be to qualify and triage potential clients and book them in for discovery meetings with their Business Development Managers. You will ensure their first impression is always incredible and provide exceptional customer service to every client.

This role is ideal for an early-career sales professional who is looking for experience in a fast-paced start-up business. Experience in similar roles is desirable but not required. You will receive formal and on-the-job training in both sales and Australian commercial law to enable you to correctly qualify and identify clients' legal needs.

Responsibilities

• Taking inbound calls to qualify leads and conducting some outbound calls to re-engage with previous potential clients. (between 40 and 50 client interactions per day)
• Work closely and collaboratively with an assigned Business Development Manager to develop and implement appropriate prospect strategies and plans
• Work internally with the sales management and marketing teams to ensure proper quality and quantity of discovery calls
• Schedule discovery calls for an assigned Business Development Manager
• Conduct needs assessment calls with specific prospects as assigned

Training & development

You will receive comprehensive formal and on-the-job training focused on technical legal knowledge, matter management, and client service to give you a strong understanding of the legal needs of Australian businesses, in order to provide pragmatic advice.

Compensation & benefits

In this position, you can anticipate an On Target Earnings of  AUD 75,000.

The perks of working at LegalVision:

• Fast-paced environment with accelerated growth opportunities for high performers.
• Talented and energetic teammates across the UK, Australia and New Zealand.
• Up to 25 days annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development.
• Regular firm-wide socials, drinks and team lunches.
• Vibrant (and dog-friendly!) office environment in Surry Hills, super close to Central Station.
• No suits = more money to spend at Messina up the road!

Career progression

For high performers, there will be opportunities for mentoring and progression into a Business Development Management position. You will have clear targets and a base plus a commission package.

The fast-paced nature of the company keeps things exciting, and with your accomplishments constantly on display, you'll be well-positioned for rapid career advancement. LegalVision recognizes and rewards top performers, offering clear pathways for progression into leadership roles. 

Work-life balance

LegalVision believes in the importance of personal well-being and prioritizes work-life balance for its employees. Their employees can enjoy:

• Apply for a working holiday anywhere in the world of up to two months per trip.
• Receive an additional 5 days of paid leave per year!
• They offer 18 weeks of paid leave for primary caregivers, and 2 weeks for secondary caregivers.
• Swap national public holidays to other occasions that better align with your religious beliefs and cultural practices.
• You get time off to attend your admission ceremony and commemorate the occasion.

Culture & vibe

LegalVision actively cultivates a welcoming environment where individuals from all backgrounds and experiences feel empowered to bring their authentic selves to work. 

About you

Requirements:

• Passionate about sales: You possess a strong drive to excel, exceed targets, and enjoy the rewards of success.
• Fierce about follow-ups: You recognise that success isn’t created on the first attempt. You’re a self-starter and move quickly from lead to lead to maximise your results.
• Strong client service skills: Putting the client first and following through on commitments is second nature to you.
• Personable, resilient, and a culture champion: Your friendly, warm, and professional demeanour helps you build strong relationships. You celebrate successes and bounce back quickly from setbacks.
• Cool and calm under pressure: You thrive in managing competing priorities and solving problems swiftly.
• No legal experience required

Sources

The following sources were used in researching this page:

• legalvision.com.au/careers