Application Process & Interviews at Mastercard Australia

The interview process included a psychometric testing followed by a couple of case and behavioural interviews.

Quick, effective and good feedback

The interview process was smooth and simple. A screening call followed by a short psychometric assessment, followed by two rounds of interviews with my current manager and the director in our team.

It was a short and straightforward interview process. It was nice that it was not a tedious and long process which is typically experienced at other companies. However, there were some delays in the communications from the company.

A series of case-interviews

Send Cover Letter, resume and complete psychometric testing Group Interview Singular Interview with vice president of team Another singular interview

Submitted a CV and cover letter, then completed a Psychometric Test, received a phone interview with the HR team and then interviewed in person by my manager.

Apply online -> Online assessment -> Technical interview -> HR interview -> Group Interview

The interview process comprised a human resources check and Pymetric testing. Then got interviewed by two senior staff in my division and had lots of opportunities to ask questions about the role.

Standard interviews and assessment centre that went well

Process varies by division. For Data & Services, we have a multi-stage process: 1) Cover letter / CV / psychometrics screening 2) First interview - one behavioural and case interview 3) Final interviews - two/three behavioural and case interviews There is typically a buddy (a recent grad) assigned after the screening to support in interview preparation.

HR interview, case studies

I completed an internship with Mastercard and then they got in touch for me to apply for the Grad role. I only had to attend 1 HR interview and then a Vice President 1 on 1 interview for my actual role.

4 interviews, 1 phone interview with HR, 1 with director that you would work under, 1 with VP, lastly with HR.

Applied online for Graduate program, filled out generic form about who I am etc. Then got into an interview with my boss, had a conversation about job would entail and if I was interested.

I had 2 interviews, I was familiar as I was a intern previously. Very smooth not much involved really.

I was asked my motivations behind working at Mastercard, my experience, some examples of how I demonstrated a certain skill or behaviour and also some case questions.

Algorithm questions

Why Mastercard? What are your strongest skills that you can bring to this role? It was very conversational.

Aside from discussing my work experiences, it was a typical behavioral interview asking questions on handling conflict, prioritization, etc.

Case questions over a range of topics

* How do you overcome conflict and pressure? * How would you work with difficult teams or clients?

Both technical and behavioral questions. A case study which required group work was assessed in the group interview.

Questions related to my expertise and skillset, where I could draw from past experiences. Also a question that allowed me the opportunity to think more critically and present an argument: "Which 3 people from throughout history would you invite to dinner?"

Honestly can't remember as I came in as an intern which was just over 3 years ago, before returning as a grad 2 years ago. However, broadly my behavioural component involved a resume walkthrough followed by a longer case interview where I had to talk through a fictitious scenario for a client and do some rough back of envelope calculations.

They asked questions about Mastercard, why you would want to work here etc. They asked about my education and my previous work experience. They asked things like what do you think of XYZ in the news currently.

Ranges from personality to skill based, previous experiences that demonstrate analytics skills, taking initiatives and shows your qualities.

Previous experience, what I want out of job. Was being gauged for culture fit in team throughout interview (not directly).

Why mastercard, why account management, tell me about a time x yz

I would try understand what exactly Mastercard does and how the team your applying for fits into that. I would also practice a few cases to understand basic frameworks and communication skills.

Study data structures and algos

Be authentic. Mastercard looks for people with strong interpersonal and communication skills. Try to demonstrate all the skills you have learned throughout your degree/work experience and really show the interviewer how interested and keen you are to work for MC (yes, that involves a little bit of research into the company/payments industry!).

Learn about Mastcard's values and culture to ensure that it is the right fit for you Ensure you use the 'STAR' methodology for your interview responses

Review the company website and their values. Visit their investors page and read latest PR releases and recent announcements.

Know more about the company before you apply/attend the interviews. Show who you are, not just what you know.

Be aware of why you're applying and reflect on why your skillset is relevant/valuable. One of the reasons I applied was because I love the tech industry, but my work experience in a tech start up provided evidence to this claim, rather than being a generic statement.

Know what Mastercard does and is about, be open to working with others and be creative.

For Mastercard in general, understand our company and what we stand for. Know your passions and find an alignment between those passions and our values. I truly believe that we hire candidates for their attitude more so than aptitude. Both are important, however we will always work with someone who has the right passion and willingness to learn, if they don't have all the technical skills because we can teach them over time. That said, having good business acumen will always help. We also do evaluate communication and teamwork skills as our role is client-facing and project/team based. We also evaluate good analytical foundation in business context, e.g. if a company is losing profit, what are the levers. I cannot speak to specifics for the other divisions beyond the general overview above.

Lots of research on the company products as well as case study prep

Something that I always do for publicly listed companies is read through their latest annual report and have a few sound-bites ready for the interview. I also like to have a few current events or recent acquisitions memorized that the company has been involved in, then take it one step further and offer your opinion on that activity. E.g Mastercard recently acquired Ekata for $850MM, I might say "It's really interesting that Mastercard is investing so heavily in digital ID companies, this is something I think will really become important in the payments industry as governments try to reduce fraud" Wide reading is important, know a little about a lot of things. Also if you can research who is going to be interviewing you. Also have the answers ready for those questions that always get asked "Tell me a little about yourself, why do you want to work here, tell me an example of when you show leadership etc"

Know what you are passionate about, see how that could align with MC.

Know your experience, what you want out of role, talk to interviewer about what role provides and see if its a good fit. Don't take a job just because you can.

Be authentic, know about payments, understand the industry as much as possible, know buzz words and key trends, speak well and be personable especially in sales.