Process & Change - Operations & Change Management Internship (Aug 2024)

Your role

The Firmwide Corporate Service unit helps build the competitive advantage by providing support to all lines of business, spanning Administration, Business Development, Finance, Human Resources, Learning & Development, Legal, Marketing & Communications, and Technology. The Operations & Change Management Team drives and supports in-house transformation projects that would impact the firm and its employees. 

In this role, you will:

• Understand the business needs by assisting in analyzing current processes, and supporting to identification of pain points and improvement opportunities.
• Conduct desk analysis and gather data points to support the decision process.
• Learn different techniques to gather user feedback to adapt and adjust proposed solutions.
• Learn to liaise and manage stakeholders from various departments and functional teams.
• Assist in creating support materials such as user guides or standard operating procedures.

About you

To apply for this role, you have to meet the following qualifications:

• Keen to develop themselves in the profession of process improvement and change management.
• Excellent communication skills, including writing skills, and a team player.
• Highly motivated, enthusiastic, confident, and eager to learn.
• Highly organized with effective time management.
• Able to work independently and get things done within the deadline.

Benefits

PwC provides complete medical insurance and other financial benefits such as:

• Business travel insurance and supplemental life insurance
• accidental death and dismemberment insurance
• identity theft protection
• auto and home insurance
• employee mortgage program
• pet insurance

Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.

Training and development

Open to students in their first to fourth year of an undergraduate degree, this internship runs over a minimum of eight weeks during summer or winter break. During the program, you’ll undertake challenging and relevant work through client engagements, networking events, and other exciting opportunities. You’ll also be assigned a supervisor who will be responsible for looking after and guiding you throughout your entire internship period.

Career progression

By starting your career with PwC, you can expect a culture of learning in which teamwork and collaboration are encouraged, excellence is rewarded, and diversity is valued and respected, with your personal development at the center of it. PwC combines a variety of innovative learning approaches with on-the-job coaching and career milestone development experiences to empower you to build a successful and rewarding career. Upon completion of the internship, depending on the needs of the business, you may be offered a full-time position with the firm.

How to apply

• Apply online to complete the application form, and upload your detailed CV and degree audit.
• You need to complete a series of engaging and fun online games that will assess cognitive, behavioral, and emotional traits and give PwC a little more insight into you as a person and where you’ll thrive the most
• After you’ve completed, you will have the opportunity to immerse yourself in PwC culture, learn more about what the company does, and discover where your passions and skills may fit.
• Selected candidates will be offered an employment contract to join PwC.
• Please note that PwC accepts only one application per candidate. You may indicate your second preference in the same application, and recommend that you apply to your preferred position that closely aligns with your skills, passions, and interests.
• Kindly note that only shortlisted candidates will be contacted.

Source

The following sources were used in researching this page:

• pwc/sg/en/careers/description
• pwc/sg/en/careers/students/university-internships
• youtube.com/watch/pwc-singapore