Account Representative Intern null

About Raytheon Technologies

Raytheon Technologies, a global leader, excels in manufacturing aircraft engines, avionics, missiles, and space systems. Its subsidiary, Pratt & Whitney, renowned for cutting-edge aircraft engines, has significantly shaped the aviation industry since the early 20th century. Continuing to drive propulsion advancements, it delivers unparalleled performance and reliability.

Your role

Their expectations:

You will be working with a diversified team of Overhaul Shop employees, commercial colleagues and external International Customers. You will provide pre-delivery and after-sale support to customers which may include product updates on technical condition, repair cost estimates and delivery status. You will be the customers ‘go to’ person for the duration of the repair in shop.

What your day to day will look like:

• Provide front-line Support for Major Customers providing full aftermarket support to Customers and Operations in a repair environment for engine components.
• Represent Pratt &Whitney as point of contact for Customer while interacting directly with numerous teams within value stream. (ex. ITC, IT, Quality, Operations, Engineering, Warranty, Supply Chain, Finance, Sales).
• Interpret customer requirements and ensure that they are met while meeting business objectives and building strong Customer rapport.
• Work towards increasing repeat business in a competitive market and achieving higher MFA results.
• Manage Customer accounts and collaborates with ACS (Aerospace Component Services) Sales & Marketing regarding key accounts.
• Prepare for and support all aspects of Customer visits, including but not limited to Contract Reviews and DOF quarterly business meetings.
• Will be required to work in a team environment.
• negotiate autonomously complex issues Expected to manage projects of moderate size and scope Expected fluency in data extraction and analysis.
• Execute transactions involving Transport Canada, Commercial, Technical, Export Control, IT and Financial knowledge.

Internship dates: September 3rd to December 20th, 2024

Training & development

Pratt & Whitney's internship program is a dynamic immersion into the aerospace industry. Interns gain hands-on experience working alongside seasoned professionals, participate in cutting-edge projects, and benefit from tailored mentorship. Through a blend of challenging assignments and continuous learning opportunities, they cultivate a diverse talent pool, empowering interns to contribute meaningfully to the future of aviation.

Benefits

If you join as a full-time employee, you will get the following benefits:

• Medical, dental and vision plans
• 401(k) plan
• Income and asset protection
• A variety of flexible work arrangements and paid time off
• Programs for dependent and adult care, family leave, college planning, counseling and personal convenience services.
• Relocation assistance
• Tuition assistance

Career progression

Begin your career journey at Pratt & Whitney as an intern, diving into cutting-edge aerospace technologies. Contribute to innovative projects, gaining hands-on experience and mentorship, setting the path for a seamless transition into a full-time role upon graduation. The company offers diverse opportunities for recent graduates or current students seeking meaningful internships as a stepping stone to a rewarding career.

Work-life balance

It's important to them that you feel supported through life’s challenges. Here you can enjoy a variety of flexible work arrangements with an available hybrid work schedule and paid time off, as well as programs for counseling and personal convenience services.

Role type: Onsite 8 am to 4:30 with some flexibility (due to shop environment interaction and for training purposes).

Culture & vibe

Pratt & Whitney's culture holds the achievements and performance of its employees in high esteem and rewards them. Their people and teams excel at their work every single day. They are proud to recognize people who go above and beyond with rewards and awards to acknowledge and celebrate their efforts. Working at P&WC will transform your way of seeing the world. And the way the world sees you.

About you

What you need to be successful:

Must haves;

• Be eligible to work in Canada.
• Be enrolled in a Canadian university throughout your internship.
• Be able to work on-site in the province where you are hired if applicable.
• Pursuing a degree in Economy, General Studies, Management, Marketing, Organizational Development, Purchasing, Supervision, Supply Chain Management, and Business Administration.
• Excellent communication skills in French (spoken/written).
• A good knowledge of the English language, both written and spoken, is required for the operational needs of the Employer and the people with whom the candidate will interact.
• Strong customer service and superior communications skills.

Assets;

• Self-starter and able to work well within a team
• Solid organization and computer skills
• SAP, Component Repair and Global Trade/Export Control knowledge
• Leadership skills

Sources

The following sources were used in researching this page:

• prattwhitney.com/en/our-company/about
• careers.rtx.com/global/en/culture
• careers.rtx.com/global/en/culture#benefits
• careers.rtx.com/global/en/campus
• youtube.com/user/prattandwhitney1925