Business Analyst Customer Service Intern null

About Raytheon Technologies

Raytheon Technologies, a global leader, excels in manufacturing aircraft engines, avionics, missiles, and space systems. Its subsidiary, Pratt & Whitney, renowned for cutting-edge aircraft engines, has significantly shaped the aviation industry since the early 20th century. Continuing to drive propulsion advancements, it delivers unparalleled performance and reliability.

Your role

Their expectations:

This internship offers a unique opportunity to get a 360 view of Pratt & Whitney Canada. In this strategic position, the intern will deal with various high-visibility projects, collaborating with different business units within the customer service organization. His/her role will be to support the VP and her Executive assistant in their daily activities, but also to bring new ideas.

If you are a professional able to work quite independently and have a thorough knowledge of the discipline and the role, they invite you to apply.

What your day-to-day will look like:

• Develop and maintain dashboards.
• Produce market analysis.
• Support analysis and resolution of customer issues.
• Write notes and speeches to support Customer Service executives.
• Support Customer Service governance.

Internship dates: September 3 to December 20, 2024

Training & development

Pratt & Whitney's internship program is a dynamic immersion into the aerospace industry. Interns gain hands-on experience working alongside seasoned professionals, participate in cutting-edge projects, and benefit from tailored mentorship. Through a blend of challenging assignments and continuous learning opportunities, they cultivate a diverse talent pool, empowering interns to contribute meaningfully to the future of aviation.

Benefits 

If you join as a full-time employee, you will get the following benefits:

• Medical, dental, and vision plans
• 401(k) plan
• Income and asset protection
• A variety of flexible work arrangements and paid time off
• Programs for dependent and adult care, family leave, college planning, counseling, and personal convenience services.
• Relocation assistance
• Tuition assistance

Career progression

Begin your career journey at Pratt & Whitney as an intern, diving into cutting-edge aerospace technologies. Contribute to innovative projects, gaining hands-on experience and mentorship, setting the path for a seamless transition into a full-time role upon graduation. The company offers diverse opportunities for recent graduates or current students seeking meaningful internships as a stepping stone to a rewarding career.

Work-life balance

It's important to them that you feel supported through life’s challenges. Here you can enjoy a variety of flexible work arrangements with an available hybrid work schedule and paid time off, as well as programs for counseling and personal convenience services.

Role type: Hybrid 3 days a week (37.5h)

Culture & vibe

Pratt & Whitney's culture holds the achievements and performance of its employees in high esteem and rewards them. Their people and teams excel at their work every single day. They are proud to recognize people who go above and beyond with rewards and awards to acknowledge and celebrate their efforts. Working at P&WC will transform your way of seeing the world. And the way the world sees you.

About you

What you need to be successful:

Must haves;

• Be eligible to work in Canada.
• Be enrolled in a Canadian university throughout your internship.
• Be able to work on-site in the province where you are hired if applicable.
• Pursuing a degree in please specify fields (Business administration, Marketing, Engineering, Business intelligence).
• Excellent communication skills in French (spoken/written).
• A good knowledge of the English language, both written and spoken, is required for the operational needs of the Employer and the people with whom the  [candidate] will interact.

Assets;

• Organizational skills and ability to work under pressure with competing and varying priorities.
• Project management skills.

Sources

The following sources were used in researching this page:

• prattwhitney.com/en/our-company/about
• careers.rtx.com/global/en/culture
• careers.rtx.com/global/en/culture#benefits
• careers.rtx.com/global/en/campus
• youtube.com/user/prattandwhitney1925