Global Frontline Transformation and Strategy Intern null

About Raytheon Technologies

Raytheon Technologies Canada is a division of Raytheon Technologies Corporation, focusing on providing advanced aerospace and defence solutions in Canada. It supports the Canadian market with technologies and services related to avionics, aircraft engines, and defence systems, leveraging the expertise of subsidiaries like Pratt & Whitney.

Your role

Internship expectations and daily responsibilities:

The Global Frontline Transformation intern is responsible for supporting the transformation initiatives for the customer service frontline organization. Moreover, the mandate will also include projects within the Customer Care scope such as Customer Experience training, internal initiatives with collaborating departments and others. If you are a professional able to work collaboratively and creatively and have a thorough knowledge of the discipline and the role, they invite you to apply.

If you are a professional able to work quite independently and have a thorough knowledge of the discipline and the role, they invite you to apply.

The position begins on September 3rd and ends on December 20th.

What your day-to-day will look like:

• Collaborate with other departments to support Change management activities related to Frontline Processes and procedures
• Build presentations and dashboards
• Foster close collaboration with teams across the globe
• Work on several projects at once

Training & development

During the internship, gain experience in supporting transformation initiatives and change management activities for customer service frontline processes. Develop skills in collaboration, presentation building, and fostering global teamwork.

Benefits

If you join as a full-time employee, you'll have access to the following benefits:

• Health and wellness plan
• Medical, dental, and vision plans
• Retirement savings
• Income and asset protection
• Discounted home, auto, and property and casualty insurance are also available.
• Work and life support
• Relocation assistance
• Tuition assistance

Career progression

Pratt & Whitney's internships provide invaluable experiential learning with intricate projects, fostering significant professional development. A notable advantage is the potential transition to full-time positions, enhancing the internship's value as a launchpad for a rewarding career within Pratt & Whitney's dynamic and innovative environment.

Work-life balance

Pratt & Whitney offers advanced aerospace and defence solutions. Interns enjoy a supportive work-life balance with a hybrid work model from 8 AM to 5 PM. The company promotes a collaborative and dynamic work environment that values flexibility and personal well-being.

Culture & vibe

Pratt & Whitney's teams work with a shared vision to build a safer, more connected world. This vision comes to life for interns through their investments in people, fostering a culture driven by values, innovation, and community engagement.

About you

What you need to be successful:

Must haves:

• Be eligible to work in Canada.
• Be enrolled in a Canadian university throughout your internship.
• Excellent communication skills in French (spoken/written).
• Excellent communication skills in French (spoken/written).
• A good knowledge of the English language, both written and spoken, is required for the operational needs of the Employer and the people with whom the  [candidate] will interact.

Assets:

• Organizational skills and ability to prioritize tasks.
• Project management skills.
• Dynamic and curious.
• General understanding of data analytics.
• Basic knowledge of SAP.

Sources

The following sources were used in researching this page:

• careers.rtx.com/global/en/pratt-Whitney
• careers.rtx.com/global/en/culture
• careers.rtx.com/global/en/campus
• youtube.com/@RTXCorporation