Digital Solution Consultant

About ServiceNow Australia

At ServiceNow, their technology makes the world work for everyone, and their people make it possible. They move fast because the world can’t wait, and they innovate in ways no one else can for their customers and communities. By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. 

Watch this video to know more about the company.

Your role

The Digital Solution Consultant is a hands-on technical consultant with the ability to deliver and position solutions while achieving quarterly and annual sales objectives for an assigned territory.   

Responsibilities:

• Assist Digital Sales teams in the qualification of customer needs through the discovery
• Participate across the sales lifecycle in acquiring new customers
• Provide mentoring and training to peers, colleagues, and partners
• Demonstrate the product, both standard and tailored to prospects and existing customers
• Generate product demo scripts and scenarios and maintain demonstration environment(s)
• Scope and deliver Proof of Concept/Proof of Value engagements with prospects
• Respond to Request for Information/Proposal documents
• Stay current on product developments/releases to a level required for demo and POC/POV
• Support Marketing events – user conferences, trade shows, webinars, etc.
• Stay current on competitive analyses and understand differentiators between the company and its competitors
• Understand business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, and security 
• In conjunction with Sales and Professional Services, conduct transition briefing - communicate commitments and expectations in preparation for deployment
• Act as the ServiceNow subject matter expert at executive briefings and marketing events

Training & development

You will have access to learnings from real-life technical scenarios and how to resolve them; you will gain technical training that working in a corporate environment can provide. You will be part of an awesome team where the team thrives in collaboration, teamwork and positive culture. 

Benefits

ServiceNow makes work better for everyone—including their own. They know that your best work happens when you live your best life and share your unique talents, so they do everything they can to make that possible for their employees.

1. Generous family leave
2. Matched donations
3. Annual learning stipends
4. Flexible PTO
5. Read more.

Career progression

Dreams aren’t always linear – your pathways for success and growth shouldn’t have to be either. At ServiceNow, they highlight opportunities across the organization to help you achieve your personal career ambitions. They can help you advance your experience in a specific field, or develop your leadership skills, or you may want to broaden your capabilities more broadly across a range of disciplines – the choice is yours. Read more.

Work life balance

The company welcomes and celebrates you at ServiceNow. When you join ServiceNow, you have a community that builds on its inclusive culture, resources to help you and your loved ones be well (from their benefits plans and programs to mental health resources and family planning), and an approach to flexibility and trust that make work and life integrate in the best way for you.

Culture & vibe

ServiceNow currently ranks on four different “Best Companies for Women” lists, and they received a score of 100 on the Human Rights Campaign’s “Best Places to Work for LGBTQ Equality.” They believe diversity, equity, and inclusion are table stakes. Belonging is the breakthrough. When employees can bring their authentic selves to work and know that their voices will be respected and opinions encouraged, they unlock the magic. Read more.

To know more about their purpose & values, watch this video.

About you

To be considered for this role, you are required to meet the following criteria:

• Demonstrated ability to learn new technology  
• Ability to actively listen to customer requirements and provide a solution to address the customer’s business issue
• Eagerness and willingness to learn  
• Demonstrated a proactive approach to performing without being told what to do
• Ability to prioritize tasks and be efficient to minimize wasted effort
• Proven ability to live up to commitments while maintaining the integrity and focus on details
• Exceptional communication and presentation skills including technical and business concepts
• Bachelor's or Master’s degree in Business or Technology is a plus

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to ServiceNow Australia.