Operations Excellence (Shopee Xpress) Intern null

About Shopee Singapore

Shopee is currently the top e-commerce platform in Southeast Asia that caters specifically to the needs of the region's customers. It offers a simple, secure, and efficient online shopping experience with reliable payment and logistics assistance. 

Your role

The operation team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates.

Responsibilities

• Evaluate business performances and internal processes, while recommending improvements to achieve operational and financial goals
• Develop and implement performance improvement initiatives to meet business objectives, improve efficiency and internal controls
• Consolidate and review key operational performance on a daily basis and generate periodic performance reports for management review
• Collect data from multiple databases to create integrated views that can be used to drive decision making
• Manage KPI creation and design process with process owners
• Troubleshoot with stakeholders for any inaccurate and/or incomplete KPI performance data.

Training & development

Through this internship, you will play an active role in the operational end-to-end process. You will learn to evaluate business performances and internal processes, manage KPIs, develop and implement improvements, and more with the guidance of the Shopee teams.

Salary & benefits

The salary of the intern at Shopee Singapore may range from $10,000 to $18,000 per annum. The estimation has been made using salary reports provided by employees of Glassdoor for Shopee Internship. As interns, you can enjoy benefits like:

• Career events
• Indoor gym
• Free breakfast and lunch
• Flexible working

Career progression

Being an intern is a valuable opportunity to gain experience in the role of your interest, before applying for a full-time role, especially as a Shopee intern!  This internship will give you a glimpse into the culture of a company, and a chance to make a real impact — all before you graduate.

Work-life balance

As interns, you are also encouraged to balance work and personal responsibilities. Your projects have deadlines to meet based on that you need to plan and execute them. Thus, you can be focused on the learning aspects and also finish your work on time.  This internship is flexible you can join as a full-time or part-time working 3 days a week.

Culture & Vibe

Shopee’s personality is defined by three key attributes — simple, happy, and together. All employees work together in a shared open-concept space which encourages cross-department discussions and collaboration. It brings employees together with a fresh, fun, and vibrant environment where employees can be comfortable and feel at home.

About you

Requirement

• University Bachelor's degree and above
• Possess strong analytical and problem-solving skills, especially in referring output in form of evaluation & status quo review.
• Proficient in Microsoft Excel/ Powerpoint
• Knowledge of SQL & Python is a plus
• Strong verbal and written communication skills
• Positive, team player, and energetic attitude
• Work well with cross-functional teams and thrive in a dynamic work environment.

How to apply

Click the “Apply on employer site” button to upload your details, resume, availability information, and academic transcripts directly to the employer site. The recruitment team will contact you if you are shortlisted.