Telstra
Product & Service Design Graduate Program (Feb 2026)
Melbourne, Melbourne
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 80,000 - 92,000 / Year
- + Superannuation
- 100-122 vacancies
- Apply by 2 Apr 2025
- Start date 28 Feb 2026 - 30 Mar 2026
Join Our 2026 Graduate Program in Product & Service Design!
Whether you’re about to graduate or have recently completed your degree, Telstra’s Graduate Program will equip you with the learning, experiences, coaching and mentoring you need for your career today and in the future. Our 14-month Telstra Graduate Program offers incredible opportunities to let you define your possible.
What We Offer:
- Enjoy the benefit of flexibility, hybrid work setups & additional leave options
- 30% discounts on Telstra products & services, a Telstra mobile and so much more
- Engage with customers through virtual and onsite experiences
- Thrive in a learning journey designed just for our grads
- Connect with your local grad cohort in monthly sessions & events
- Gain hands-on experience through real projects with real cutting edge tech
- Partner with a buddy for your first year to navigate the business and your role
- Build relationships with senior staff through mentorship opportunities
- Enjoy social events like Grad ball, cruises, and after-work competitions
- A diverse & inclusive environment where we are committed to creating inclusive experiences for all our graduates
- Access to our wellbeing programs & resources to help support and coach you on your journey
Your Telstra Journey:
At Telstra, you’ll shape the future with cutting-edge technology, connect with industry experts, and enhance your skills through tailored development programs. Recognised as one of Australia's Top 100 Graduate and Intern employers, we offer endless possibilities and the support to unlock your full potential. Collaborate with experts and embark on a journey of continuous learning and growth.
What you will bring
We’re looking for graduates who are just about to or have recently completed a degree like Business/ Commerce (Management/Marketing), Design Computing, Design or Psychology (HCD or design thinking), Innovation & Design – Visual Design. We’re also looking for graduates who have commercial acumen and experience or interests in:
- Product Marketing
- Customer Service
- Product Development
- Product Management
- Human Centred Design
- Visual Design
- User (UX) Experience & Graphic Design
- Digital Marketing
- Project Management
- Technology, innovation & emerging trends in Telecommunications
Why Telstra?
As a graduate, you’ll help our teams across the business with research and user testing, developing segment personas, creating target state user journey maps, and developing prototypes to test and iterate with our customers. You’ll be working on projects that are essential to Telstra, and have a real effect on our business. You can learn more about this pathway and the projects you could be working on our website.
Eligibility: To be eligible for the 2026 Program intake, you must have completed your most recent tertiary education qualification within the last three years (graduating 2023, 2024, or 2025) at an Australian University. You must also be an Australian or NZ citizen, an Australian permanent resident, or an international student with a valid visa to work in Australia without restrictions. Read more about our eligibility criteria and get your questions answered on our website.
*Note International Students are eligible to apply for Technical Pathways only
Application Process:
- Submit your CV, Academic Transcript (unofficial accepted), and Right-To-Work documents (Australian Passport/Birth Certificate or relevant Visa).
- Eligible candidates will complete a HireVue recorded video interview and assessment task.
- Shortlisted candidates will be invited to a final day interview.
- Successful candidates will undergo final background checks and receive their offer.
Applications close at 11.59pm AEDT, Wednesday 2nd April 2025.
We’re committed to building a diverse and inclusive workforce. We encourage applicants from diverse gender, cultural, and linguistic backgrounds and those living with a disability. We also offer flexibility in all our roles to ensure everyone can participate. Learn more about how we support our people, including accessibility adjustments on our website.
Hiring criteria
- No experience required
- Australian Citizen +more
- Business & Management +more
- Bachelor or higher
Reviews
Very satisfied with the direction and support but also autonomy over day-to-day responsibilities that are made sure to align with my developmental goals and interests in skills.
The work I do is engaging and is helping me to develop my technical skills. My day-to-day involves short-term and long-term planning as well as ad-hoc requests. The mix between ad-hoc and forecast work is refreshing, I'm able to work towards long-term project goals but some days are spiced up by something new.
I am a grad working in change management. As a grad, I am still learning a lot and so my work is supported heavily by senior change managers.
About the employer
Telstra
4.0
1,000 - 50,000 employees
Technology
We’re on a mission to redesign the way we all connect. Do you have what it takes to shape the future?
Pros and cons of working at Telstra
Pros
Supportive and friendly environment that pushes me to learn and grow. I have been given lots of opportunities in my role as a graduate. Hybrid/flexible working is also wonderful.
The people and culture are extremely welcoming and kind, not just to graduates but throughout the organisation.
Really enjoy working with the best technology, the culture and the ability to be myself and learn new things everyday and really enjoy the ability work flexible.
The culture and people provide support for personal and professional development. Flexible working arrangements and flexible hours.
The culture, the support from teams and everyone at the company especially for graduates and newcomers. The infinite learning and development opportunities with real value conversations about personal development with team leaders.
Cons
Because it is so large, coordination of work can be difficult, meaning tasks are being done by multiple teams at once.
It is very big.
Having to manage different time zones via hybrid working which also means we can't always see our team mates face to face, losing that in person benefit.
There is confusion about the structure of teams, groups, and functions.
Often difficult to get things done. Such a large company means many people involved in decision making.