Project Management Intern - AI Data (Safety Operations) (Rolling Intake)

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About Trust & Safety

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team

Our mission is to build a world where people can safely discover, create and connect. The AI Data Service and Eco Operations (ADSEO) team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction.

The Safety Operations team is responsible for undertaking international product safety & related model data labelling for business improvement strategies. This includes training and optimizing the existing safety and related models, verifying the effect of the models, assisting in the optimization of safety & related strategies, improving moderation efficiency and ensuring the safety of the platform and users.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.
As an intern of the ADSEO team, you will have the opportunity to have an immersive experience in the fast-growing space of AI and contribute to the development of cutting-edge products.

Applications will be reviewed on a rolling basis - we encourage you to apply early.

Successful candidates must be able to commit to at least 3 months long internship period.

Successful candidates must be able to commit to the following internship cycles below:

• Off Cycle / Credit Bearing Internship - Starting from Jan 2025 (latest)

We will prioritize candidates who are able to commit to the above internship period. Please state your availability clearly in your resume (Start date, End date).

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.

Some content viewed may violate our community guidelines which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

What will I be doing?

• Support labeling projects and uphold efficiency and quality by preparing and monitoring key project metrics
• Skillfully use business platforms and other tools to monitor and analyze the progress of the project in time to ensure the successful delivery of the project;
• Provide regular project updates and improve the overall project experience in our business domain
• Assist the team to analyse project data to facilitate data driven decisions

Qualifications

What should I bring with me?

Minimum Qualifications:

• Actively enrolled university students who can commit to the role for at least 3 months and above ideally with a minimum of 4 working days per week.
• Ability to quickly understand and grasp business knowledge and model training processes.
• Strong communication and written skills in English.
• Good data analysis and project management skills.
• Strong coordination, collaborative, and time management skills; is able to work in a fast-paced, multi-cultural/international and dynamic environment.
• Be proactive and responsible in process optimization for effective management.

Preferred Qualifications:

• Solid interest in social content products and a knack/eye for social trends.
• Solid interest in project management and a keen eye for emerging social trends.

Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

In the spirit of reconciliation, TikTok acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here - https://careers.tiktok.com/legal/privacy